Students must start practicing the questions from RBSE 12th Business Studies Model Papers E-Business Studies Self Evaluation Test Papers in English Medium provided here.
RBSE Class 12 E-Business Studies Self Evaluation Test Papers in English
Time : 2 Hours 45 minutes
Maximum Marks : 80
General Instructions to the Examinees :
- Candidate must write first his/her Roll No. on the question paper compulsorily.
- All the questions are compulsory.
- Write the answer to each question in the given answer book only.
- For questions having more than one part the answers to those parts are to be written together in continuity.
RBSE Class 10 E-Business Studies Self Evaluation Test Paper 1 in English
Section – A
Multiple Choice Questions
Question 1.
Choose the correct option: (1 × 12 = 12)
(i) Identify the incorrect statement regarding planning: (1)
(a) Planning reduces creativity
(b) Planning is a secondary function of management
(c) Planning means to think in advance what to do
(d) None of these
(ii) ‘Planning enables a manager to look ahead and anticipate changes.’ Identify the feature of planning being discussed in the above line. (1)
(a) Planning is a continuous function
(b) Planning reduces creativity
(c) Planning reduces the risk of uncertainty
(d) None of these
(iii) …………….. involves planning, acquisition & development of resources necessary for organizational success. (1)
(a) Human Resource management
(b) Human emphasis
(c) Specialization
(d) Compensation
(iv) Which of the following is not a process of selection? (1)
(a) Manpower planning
(b) Placement & orientation
(c) Separation
(d) Initiate action
(v) Which one of the following is a money market instrument? (1)
(a) Unit of mutual fund
(b) Debenture
(c) Bond
(d) Treasury bill
(vi) Primary and secondary markets develop simultaneously because they: (1)
(a) complement each other
(b) complement with each other
(c) control each other
(d) function independently
(vii) Which of the following is not a function of packaging? (1)
(a) Product protection
(b) pricing objectives
(c) promotion
(d) Product differentiation
(viii) Which one of the following is not a marketing mix? (1)
(a) Product
(b) Physical distribution
(c) Product pricing
(d) Production process
(ix) Which one of the following promotion tools has mass reach? (1)
(a) Advertising
(b) Personal selling
(c) Sales promotion
(d) Public relations
(x) The Prevention of Food Adulteration act was initiated in the year: (1)
(a) 1947
(b) 1954
(c) 1955
(d) 1968
(xi) A complaint can be filed against ……………… who adopt(s) unfair trade practices: (1)
(a) Trader
(b) Manufacturer
(c) Trader and Manufacturer
(d) Consumer
(xii) Which is a right to be protected against products which are hazardous to life or health? (1)
(a) Right to Information
(b) Right to Safety .
(c) Right to Seek Redressal
(d) Right to Consumer Education
Question 2.
Fill in the Blanks : (1 × 6 = 6)
(i) ……………….. means to manage the things in a best possible way. (1)
(ii) ………….. gave the scientific principles of management. (1)
(iii) ………….. reduces the creativity in work as the work to be done is pre-fixed. (1)
(iv) …………. Helps to reduce the absenteeism in the organisation. (1)
(v) …………… refers to the process of interaction between the buyers and sellers with a single aim of exchanging of goods and services. (1)
(vi) ……………. is said to be the king of the market and gone are the days of “Caveat Emptor”. (1)
Question 3.
Very Short Answer Type Questions (1 × 12 = 12)
(i) Give any one definition of planning. (1)
(ii) What is the first function of management to be performed before any other primary functions? (1)
(iii)What is the first step in the planning process? (1)
(iv) Give any one definition of staffing. (1)
(v) What is the primary purpose of staffing function? (1)
(vi) What is the importance of staffing? (1)
(vii) What is the meaning of directing? (1)
(viii). How does directing initiate action? (1)
(ix) Is directing a continuous function? (1)
(x) How does directing integrate the efforts of the employees? (1)
(xi) What do you mean by branding? (1)
(xii) What do you mean by a consumer? (1)
Section – B
Short Answer Type Questions – I (2 × 13 = 26)
Question 4.
Give any one definition of management. (2)
Question 5.
What do you mean by effectiveness? (2)
Question 6.
Why is the applicability of the scientific principles is contingent? (2)
Question 7.
How does principles of management enhance the optimum utilization of the resources? (2)
Question 8.
Explain the concept of planning. (2)
Question 9.
Explain the importance of staffing. (2)
Question 10.
Explain the importance of supervision. (2)
Question 11.
What do you mean by financial market? (2)
Question 12.
Explain the functions of financial market. (2)
Question 13.
Explain the features of marketing. (2)
Question 14.
Explain marketing as an exchange mechanism. (2)
Question 15.
Explain the need of consumer protection. (2)
Question 16.
Is consumer exploited by the seller? Explain with the help of an example. (2)
Section – C
Short Answer Type Questions – II
Question 17.
Explain the principles Science not a rule of thumb and Harmony not Discard. (3)
Or
Explain the principles, Cooperation, not individualism and development of each and every personnel.
Question 18.
Explain staffing process in detail. (3)
Or
Explain the steps of selection process.
Question 19.
Write a detailed note on the role played by financial market in an economy. (3)
Or
Explain the major functions performed by SEBI.
Question 20.
Explain the features of marketing. (3)
Or
Describe various sales promotion techniques.
Section – D
Long Answer Type Questions (3 × 4 = 12)
Question 21.
Explain the characteristics of management. (4)
Or
Explain various objectives of management.
Question 22.
Explain how scientific principles can be applied for the effective management. (4)
Or
Explain some of the limitations of management principles.
Question 23.
Explain various marketing philosophies. (4)
Or
Explain the objectives of marketing management.
RBSE Class 10 E-Business Studies Self Evaluation Test Paper 2 in English
Question 1.
Choose the correct option: (1 × 12 = 12)
(i) Name the function of management which involves setting objectives and developing appropriate courses of action to achieve these objectives. (1)
(a) Directing
(b) Organising
(c) Planning
(d) Staffing
(ii) Which of the following is a benefit of planning? (1)
(a) Helps in avoiding confusion and misunderstanding.
(b). Ensures clarity in thought and action.
(c) Useless and redundant activities are minimised or eliminated.
(d) All of the above
(iii) ………………. is the learning experience that seeks relatively permanent change in an individual that will improve his ability to perform on job. (1)
(a) Training
(b) Development
(c) Attitude formation
(d) Job analysis
(iv) Under this method employees learn their job on the equipment they will be using but training is done away from actual work place (1)
(a) Apprenticeship programme
(b) Vestibule training
(c) Job rotation
(d) Job analysis
(v) SEBI is a regulator of (1)
(a) capital market
(b) money market
(c) commodity market
(d) overseas market
(vi) ………….. is a source of financing to meet very short-term fund requirements of commercial banks with a provision of renewal (1)
(a) Treasury Bill
(b) Commercial Paper
(c) Certificate of Deposit
(d) Call Money
(vii) ………………………. ensures that products reach the ultimate customers from the manufacturers. (1)
(a) Selling
(b) Marketing
(c) Physical distribution
(d) Sales promotion
(viii) …………… involves designing and producing container or wrapper of the product (1)
(a) Marketing
(b) Selling
(c) Advertising
(d) Packaging
(ix) Marketing is called a process because it involves interaction of buyers and sellers. (1)
(a) Economic
(b) Social
(c) Legal
(d) Political
(x) Which one of the following is not a reason for importance of consumer protection from the point of view of consumers? (1)
(a) Consumer ignorance
(b) Consumer apathy
(c) Consumer exploitation
(d) Unorganised consumers
(xi) From the point of view of business, which one of the following is a reason because of which consumer protection is important? (1)
(a) Dynamic environment
(b) Fast technological development
(c) Government intervention
(d) Competitive market
(xii) Which one of the following is not a consumer right? (1)
(a) Right to safety
(b) Right to seek redressal
(c) Right to get discount
(d) Right to be heard
2. Fill in the Blanks (1 × 6 = 6)
(i) …………… in management is associated with doing the right task, completing various activities and achieving goals. (1)
(ii) In the factory system, the forernan is the lowest ranking manager and the highest ranking worker. (1)
(iii) …….. ………… are routine steps that serve as guidelines as how to carry out various activities. (1)
(iv) …………… needs are those needs that are most basic in the hierarchy and corresponding to basic needs. (1)
(v) ……………. refers to a complete offer for a product or service by specifying its certain features like its shape, size, quality, taste, and colour. (1)
(vi) ………… is a broad subject. It not only informs the user of their rights and obligations, but also assists them in resolving their complaints. (1)
Question 3.
Very Short Answer Type Questions (1 × 12 = 12)
(i) What does the planning function include? (1)
(ü) How does planning provide direction? (1)
(iii) What will be the consequence of not following planning function in an organisation? (1)
(iv) What is the most important asset of an oraganisation? (1)
(v) Give any one benefit of staffing function. (1)
(vi) How does staffing provide job satisfaction to the employees? (1)
(vii) What is the quality of a good leader? (1)
(viii) Give any one principle of directing. (1)
(ix) Enlist the elements of directing. (1)
(x) What does supervision mean? (1)
(xi) What do you mean by customer support services? (1)
(xii) Give any one responsibility of a consumer. (1)
Section – B
Very Short Answer Type Questions (2 × 13 = 26)
Question 4.
What do you mean by efficiency? (2)
Question 5.
How is management a goal oriented process? (2)
Question 6.
What do you mean by scientific management? (2)
Question 7.
State the meaning of functional foremanship. (2)
Question 8.
Explain the importance of planning. (2)
Question 9.
Explain how staffing is a part of human resource management. (2)
Question 10.
Write a short note on motivation. (2)
Question 11.
What do you mean by money market? (2)
Question 12.
Write a short note on NSE. (2)
Question 13.
Explain in brief the 4Ps of marketing. (2)
Question 14.
Explain the imporance of marketing. (2)
Question 15.
Who can file the complaint in consumer court? (2)
Question 16.
Explain the duties of a consumer. (2)
Section – C
Short Answer Type Questions – II (4 × 3 = 12)
Question 17.
Write a detailed note on functional foremanship. (3)
Or
Explain differential piece wage system with the help of an exam.
Question 18.
Explain the sources of recruitment. (3)
Or
Describe various selection tests.
Question 19.
Explain various features of share market. (3)
Or
Explain the importance of money market in an economy.
Question 20.
Explain some of the important methods of advertisement. (3)
Or
Explain the importance of labeling.
Section – D
Long Answer Type Questions (3 × 4 = 12)
Question 21.
Explain the features of management. (4)
Or
Explain the functions of management.
Question 22.
Explain how the principles of management are both science and art. (4)
Or
Explain the significance of Taylor in the field of management.
Question 23.
Explain the importance of promotion in the field of business. (4)
Or
Explain the merits of advertising.
RBSE Class 10 E-Business Studies Self Evaluation Test Paper 3 in English
Section – A
Multiple Choice Questions
Question 1.
Choose the correct option : (1 × 12 = 12)
(i) These are universal statements guiding thoughts or channelize energy towards a specific objective. Identify the type of plan being referred above. (1)
(a) Policy
(b) Strategy
(c) Rule
(d) None of these
(ii) Planning requires logical and systematic thinking rather than guess work or wishful thinking. Identify the related feature of planning. (1)
(a) Planning establishes standards for controlling.
(b) Planning focuses on achieving objectives.
(c) Planning is a mental exercise.
(d) Planning is futuristic.
(iii) In staffing function, which one of the following groups of managers is involved? (1)
(a) Only top managers
(b) Only human resource managers
(c) Only middle managers
(d) All managers
(iv) Which one of the following is not an importance of staffing? (1)
(a) Suitable division of work among employees
(b) Developing skills in employees
(c) Employee satisfaction
(d) Efficient use of human resources
(v) Which of these is a function of financial market? (1)
(a) Mobilisation of savings and channeling them into the most productive uses
(b) Facilitating Price Discovery
(c) Reducing the cost of transactions
(d) All of the above
(vi) Which of the following is a money market instrument? (1)
(a) Unit of mutual fund
(b) Debenture
(c) Bond
(d) Treasury bill
(vii) …………. is the marketing function which is concerned with informing the customers about the firm’s products. (1)
(a) Transportation
(b) Selling
(c) Advertising
(d) Public Relations
(viii) Within 2 years of it’s inception, Bhavishya Limited has created a very positive reputation about itself and its products in the eyes of general public by participating extensively in various social welfare programs. Identify the component of promotion mixing described in the given lines. (1)
(a) Advertising
(b) Personal selling
(c) Public relation
(d) Sales promotion
(ix) Which of the following is the feature of the marketing? (1)
(a) Needs and wants
(b) Creating a market offering
(c) Customer value
(d) All of the above
(x) In which year did Consumer Protection Act come into existence? (1)
(a) 1986
(b) 1999
(c) 1991
(d) 1976
(xi) …… mark is used for electrical products. (1)
(a) ISI S
(b) FPO
(C) ISO
(d) Agmark
(xii) ……….. is one of the redressal agencies for redressing consumer grievances. (1)
(a) COPRA
(b) State Commission
(c) Consumei Organisation
(d) None of these
Question 2.
Fill in the Blanks (1 × 6 = 6)
(i) Management is a complex activity consisting of ……… main dimensions. (1)
(ii) …………… is complimentary to the principle of division of work and specialisation to the shop floor. (1)
(iii) …………………. provide the stipulated ways or manner in which a work has to be performed while considering the objective. (1)
(iv) …………… needs include factors like self – respect, autonomy status, recognition and attention. (1)
(v) …………….. is concerned with the exchange of products and services from manufacturers to buyers or users in such a manner that the needs of customers are met to the greatest extent possible. (1)
(vi) Consumers needs to be ………. which can unify them and help their seek relief from their issues. (1)
Question 3.
Very Short Answer Type Questions (1 × 12 = 12)
(i) How does the risk of uncertainty? (1)
(ii) How does planning promote innovative ideas? (1)
(iii) What is the second step in the planning process? (1)
(iv) What will be the consequence if the staffing function is not employed properly in an organisation? (1)
(v) On what factor does the performance of the employees depend upon? (1)
(vi) What does HRM stand for? (1)
(vii) Give any one importance of a supervisor. (1)
(viii) Is supervisor provide training also to the employees whenever needed? (1)
(ix) What does the term motivation imply? (1)
(x) Give any one quality of a good motivator. (1)
(xi) Give any two methods of promotion of a good. (1)
(xii) What does COPRA stand for? (1)
Section – B
Short Answer Type Questions – I (2 × 13 = 26)
Question 4.
What are the three dimensions of management? (2)
Question 5.
How management is a dynamic function? (2)
Question 6.
What do you mean by standardization? (2)
Question 7.
What do you mean by method study? (2)
Question 8.
State any two features of planning. (2)
Question 9.
Write a short note on training and development. (2)
Question 10.
What do you mean by financial incentives? (2)
Question 11.
What do you mean by capital market. (2)
Question 12.
What do you mean by commercial bills? (2)
Question 13.
Explain the meaning of marketing management. (2)
Question 14.
Explain first three steps involved in the process of marketing management. (2)
Question 15.
Explain the meaning of the right to information with the he p of an example. (2)
Question 16.
Explain any three provisions of COPRA 1986. (2)
Section – C
Short Answer Type Questions-II (4 × 3 = 12)
Question 17.
Explain the principles, division of work and Authority and Responsibility. (3)
Or
Explain the principles, Unity of command and unity of direction. (3)
Question 18.
Explain the features of selection process. (3)
Or
Recruitment is a negative process in nature. Explain with the help of an example. (3)
Question 19.
Explain the functions of capital market. (3)
Or
Explain any four money market instruments in detail. (3)
Question 20.
Explain the features of advertisement. (3)
Or
Explain some of the essential characteristics of branding. (3)
Section – D
Long Answer Type Questions (3 x 4 = 12)
Question 21.
The goals of an organisation should be achieved efficiently and effectively. Explain the given statement. (4)
Or
Explain the importance of management for an organisation. (4)
Question 22.
Explain the applicability of management principles. (4)
Or
Explain the significance of principles of management. (4)
Question 23.
Explain the various channels of physical distribution of goods. (4)
Or
Explain the factors that affect the pricing policy of an organisation. (4)
RBSE Class 10 E-Business Studies Self Evaluation Test Paper 4 in English
Section – A
Multiple Choice Questions
Question 1.
Choose the correct option: (1 × 12 = 12)
(i) It is not always true that just because a plan has worked before it will work again. Identify the related limitation of planning. (1)
(a) Planning does not guarantee success.
(b) Planning reduces creativity.
(c) Planning leads to rigidity.
(d) Planning may not work in a dynamic environment.
(ii) Which of the following assists in saving time and money and in increasing efficiency? (1)
(a) Programme
(b) Rule
(c) Method
(d) Procedure
(iii) Which one of the following sources is most relevant to recruiting managerial personnel? (1)
(a) Direct recruitment
(b) Employment exchange
(c) Advertisement
(d) Casual callers
(iv) For which group of persons is vestibule training relevant? (1)
(a) Operatives
(b) Top management
(c) Middle management
(d) Supervisory management
(v) The major participants in the market are- (1)
(a) Reserve Bank of India
(b) Commercial Banks
(c) Non-Banking Finance Companies
(d) All of these
(vi) It is also known as Zero Coupon Bonds- (1)
(a) Treasury Bill
(b) Call Money
(c) Commercial paper
(d) Certificate of Deposit
(vii) ……………… concept is based on those companies who believe in this philosophy that quality of goods or services of good standard can easily attract customers. (1)
(a) Marketing concept
(b) Production concept
(c) Product concept
(d) Selling concept
(viii) Which of the statement is not true for selling? (1)
(a) Focuses on the need of seller
(b) Aims at maximizing sales
(c) Involves fragmented approach to sell
(d) Selling is limited to exchange of goods and services
(ix) …………….. is the process of classification of products into different groups on the basis of some of its important characteristics. (1)
(a) Gradiņg
(b) Packaging
(c) Standardization
(d) Branding
(x) Right to …………….. is a right to be protected against products which are hazardous to life or health. (1)
(a) Information
(b) Safety
(c) Seek Redressal
(d) Consumer Education
(xi) ……………. implies safeguard against anti-consumer trade practices of producers and traders. (1)
(a) Consumer Protection
(b) Redressal Forum
(c) National Commission
(d) None of these
(xii) In case an aggrieved consumer is not satisfied with the decision of the State Commission, he can make a further appeal in: (1)
(a) National Commission
(b) District Forum
(c) Supreme Court of India
(d) All of the above
Question 2.
Fill in the Blanks (1 × 6 = 6)
(i) Management is a ………. function and it essentially has to adapt itself to the ever-changing environment. (1)
(ii) ………… is the process of setting standards for each and every business activity. (1)
(iii) is a statement of anticipated results expressed in numerical terms. It is a plan quantifying future facts and figures. (1)
(iv)………… is the process of stimulating people to initiate the action in order to accomplish pre-determined objectives. (1)
(v) ………. is the process of manufacturing products to specified requirements in order to achieve output uniformity and quality. (1)
(vi) Right to Information came into effect in the year …………. (1)
Question 3.
Very Short Answer Type Questions (1 × 12 = 12)
(i) How is planning all pervasive function? (1)
(ii) What is meant by procedure? (1)
(iii) Why planning is said to be mental exercise? (1)
(iv) What is the first step in the staffing function? (1)
(v) How does the responsibilities of the employees are fixed? (1)
(vi) How does the manpower requirement is done? (1)
(vii) What do you mean by the term motive? (1)
(viii) How does motivation a process? (1)
(ix) What do you mean by esteem needs? (1)
(x) Give any one assumption of Maslow’s need hierarchy. (1)
(xi) What do you mean by transportation? (1)
(xii) Give any one consumer right. (1)
Section – B
Short Answer Type Questions – I (2 × 13 = 26)
Question 4.
Explain survival as an objective of management. (2)
Question 5.
State any one social objective of management. (2)
Question 6.
What do you mean by motion study? (2)
Question 7.
What do you mean by differential piece wage system? (2)
Question 8.
Explain any two limitations of planning. (2)
Question 9.
Write a short note on performance appraisal. (2)
Question 10.
What do you mean by non financial incentives? (2)
Question 11.
Explain any two money market instruments. (2)
Question 12.
Explain the features of treasury bills. (2)
Question 13.
Differentiate between marketing and selling. (2)
Question 14.
Explain any two marketing management philosophies. (2)
Question 15.
Explain the term redressal agency. (2)
Question 16.
What does ISI mark refer? (2)
Section – C
Short Answer Type Questions – II (4 × 3 = 12)
Question 17.
Explain the importance of principles of general management. (3)
Or
Explain the principles, Discipline and Centralisation and decentralization.
Question 18.
Differentiate between recruitment and selection. (3)
Or
Explain the features of recruitment.
Question 19.
What is the importance of capital market in the development of an economy. (3)
Or
Explain the classification of capital market.
Question 20.
Explain the importance of marketing in today’s competitive age. (3)
Or
Explain the merits of personal selling.
Section – D
Long Answer Type Questions (3 x 4 = 12)
Question 21.
Explain the nature of management. (4)
Or.
Explain the three dimensions of management.
Question 22.
Explain Taylor’s techniques of scientific management. (4)
Or
Explain the contribution of Henry Fayol in the field of management.
Question 23.
Explain the role of public relations in marketing management. (4)
Or
Explain marketing mix and its components.
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